Privacy Policy

Last Updated: 1 October 2026

SK Metal Works Ltd. (“SK Metal Works”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us about our services.

We handle personal information in accordance with the New Zealand Privacy Act 2020 and applicable privacy principles.

1. Information We Collect

When you contact us or submit an enquiry through our website, we may collect information such as:

  • Your name
  • Company name
  • Email address
  • Phone number
  • Service or project requirements
  • Project details or messages you provide
  • Drawings, documents, or other files you choose to upload
  • Other information you voluntarily provide to us

We may also collect limited technical information when you use our website, such as browser type, device information, IP address, and information about how the website is accessed, where this information is collected through our website technologies.

2. How We Collect Your Information

We generally collect personal information directly from you when you:

  • Submit a contact or project enquiry form
  • Contact us by phone or email
  • Request information about our services
  • Communicate with us regarding a project
  • Provide documents, drawings, or other project information

We aim to collect only information that is reasonably necessary for the purpose for which it is collected.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries and requests
  • Discuss your project requirements
  • Provide quotes and project information
  • Deliver our welding, fabrication, engineering, CAD, and related services
  • Communicate with you about an existing or potential project
  • Improve our website, services, and customer experience
  • Maintain business and administrative records
  • Meet legal, regulatory, or other lawful obligations

We will generally use personal information only for the purpose for which it was collected or for a directly related purpose, unless otherwise permitted or required by law.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share personal information where reasonably necessary to provide our services, operate our website, communicate with you, or comply with legal obligations. This may include trusted service providers who assist us with website hosting, email, forms, technology, or business operations.

Where personal information is shared with another organisation, we take reasonable steps to ensure that it is handled appropriately and protected from unauthorised access, use, or disclosure.

5. Keeping Your Information Secure

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure.

However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure. You should avoid sending highly sensitive information through website forms unless it is necessary for your enquiry.

6. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records, or meet legal and regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or otherwise dispose of it.

7. Your Privacy Rights

Under the New Zealand Privacy Act 2020, you may have the right to request access to personal information we hold about you and ask us to correct information that is inaccurate or incomplete.

To request access to or correction of your personal information, please contact us using the details below.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, security, performance, and user experience.

Depending on the services and technologies used on the website, certain third-party providers may also process limited technical or usage information. You can manage available cookie settings through your browser or any cookie controls provided on the website.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party website you choose to visit.

10. Children’s Privacy

Our services are intended for businesses, organisations, and individuals seeking professional metal fabrication and engineering services. We do not knowingly collect personal information from children for marketing or other purposes unrelated to our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable privacy requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy-related concern, please contact us:

13. Privacy Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve the issue.

You can also contact the New Zealand Office of the Privacy Commissioner for information about your privacy rights or to make a complaint:

Office of the Privacy Commissioner — New Zealand